Basic Security Officers Course

International Award for Security Personnel/ Basic Security Officers Course (BSOC) 1887-01

Course Outline

ROLES & RESPONSIBILITIES FOR SECURITY PERSONNEL

  • The purpose and organization of the Jamaican private security industry
  • The roles, responsibilities and activities of Security Officers
  • Security systems, Control Rooms, security personnel and training, Standing Orders and Procedures

KEY ACTIVITIES OF SECURITY PERSONNEL

  • Handing-Over and Taking-Over Duties
  • Patrolling
  • Access Control
  • Search Procedures

HEALTH, SAFETY AND DEALING WITH EMERGENCIES

  • Responsibilities for Health, Safety and Accident Prevention
  • Dealing with Fires, Bomb Threats and other Emergencies

COMMUNICATION, CUSTOMER CARE AND CONFLICT RESOLUTION

  • Verbal and written communication skills
  • Dealing with internal and external Customer issues
  • Resolving conflict situations

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